Privacy Policy

Version: 1.0
Last Updated: 27 November 2025

At GraphConsulting.online, operated by ONLINE CHECKOUT LIMITED, your privacy is our priority.
We are committed to protecting your personal data and handling it with transparency, fairness, and security, in full compliance with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Company Information

Company Name: ONLINE CHECKOUT LIMITED
Business Registration Number: 79262457
Customer Service Email: info@graphconsulting.online
Phone: +1 315 757 1750
Date of Incorporation: 26-Nov-2025
Company Type: Private company limited by shares
Company Address: RM 701, UNIT 127, 7/F, TWR B NEW MANDARIN PLAZA,
14 SCIENCE MUSEUM RD, TSIM SHA TSUI, HONG KONG, 000000

For all privacy-related inquiries, please contact us via email.

2. Data We Collect

We only collect personal data necessary to provide our services effectively. This may include:

a. Information You Provide Directly

  • Name and contact details (email address, billing address)

  • Payment details (processed securely via our payment partners)

  • Account information (if you create a user account)

  • Any information submitted via forms, chat, or email

b. Information Collected Automatically

  • IP address and browser type

  • Device and operating system information

  • Pages visited and time spent on the website

  • Cookies and analytics data (see Section 9)

c. Information from Payment Partners

When you make a payment, we may receive limited data from our payment providers (e.g., Airwallex, Bancontact) such as transaction status or confirmation, but we never store full payment card details on our servers.

3. Legal Basis for Processing

We process your personal data based on:

  • Performance of a contract (to provide you with our services or fulfill your purchase)

  • Consent (for marketing communications or cookies)

  • Legitimate interest (to improve our services, prevent fraud, or maintain website security)

  • Legal obligations (e.g., accounting and tax compliance)

4. How We Use Your Data

We use personal data to:

  • Process your orders and provide digital services

  • Communicate with you about your account or purchases

  • Send updates, marketing materials, or newsletters (only if you consent)

  • Improve our website and customer experience

  • Comply with legal obligations and prevent fraudulent activity

We do not sell or rent your data to any third parties.

5. Data Storage and Retention

We retain personal data only as long as necessary for service delivery or legal compliance.

  • Customer account data: retained while the account is active

  • Transaction data: retained for up to 7 years for tax and legal compliance

  • Marketing data: retained until you withdraw your consent

Once retention periods expire, data is securely deleted or anonymized.

6. Data Sharing and Disclosure

We share personal data only with trusted third parties who help operate our business:

  • Payment processors: Airwallex, Bancontact, or other licensed providers

  • Hosting providers and analytics services (for website performance and security)

  • Professional advisors (accountants, auditors, or legal advisors when required)

All partners process data in compliance with GDPR and under strict confidentiality agreements.
We never share data with advertisers or unrelated third parties.

7. International Data Transfers

As our business is registered in Hong Kong and our customers are worldwide, data may be transferred outside the EEA.

We ensure transfers are protected via:

  • Standard Contractual Clauses (SCCs)

  • GDPR-approved international safeguards

Your data remains protected to the same standard regardless of location.

8. Your Rights under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion (“right to be forgotten”)

  • Restrict processing

  • Receive data in a structured format (data portability)

  • Object to certain processing activities (e.g., marketing)

  • Withdraw consent at any time

To exercise these rights, contact: info@graphconsulting.online.
We respond within 30 days.

If you believe your rights have been violated, you may lodge a complaint with your local Data Protection Authority (DPA).

9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services.

You may accept or decline non-essential cookies when visiting our site. Essential cookies are required for website functionality and cannot be disabled.

For more information, see our Cookie Policy.

10. Data Security

We implement the following safeguards:

  • SSL/TLS encryption on all website pages

  • Secure data hosting with restricted access

  • Regular security audits and updates

  • Minimal data collection and limited retention

While no system is 100% risk-free, we respond promptly to any breach in accordance with GDPR obligations.

11. Third-Party Links

Our website may contain links to third-party websites or platforms.
We are not responsible for their privacy practices. Please review their policies before sharing personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The latest version is always available at: https://graphconsulting.online/privacy.
Significant changes will be highlighted on our website.

13. Contact Information

Company Name: ONLINE CHECKOUT LIMITED
Business Registration Number: 79262457
Customer Service Email: info@graphconsulting.online
Phone: +1 315 757 1750
Date of Incorporation: 26-Nov-2025
Company Type: Private company limited by shares
Company Address: RM 701, UNIT 127, 7/F, TWR B NEW MANDARIN PLAZA, 14 SCIENCE MUSEUM RD, TSIM SHA TSUI, HONG KONG, 000000
Website: https://graphconsulting.online